Careers at Pace Debt Management LTD
Build your career with a results-driven, ethical, and fast-growing team.
Work With Us
Pace Debt Management is scaling operations across Kenya. We are looking for disciplined, resilient, and target-oriented professionals who thrive in results-based environments and can balance persistence with professionalism.
Current Openings
Debt Collection Agents
Nairobi | Field & Tele-Collections
The ideal candidates will manage assigned portfolios through a combination of tele-collections and field recovery, ensuring efficient resolution of outstanding debts while upholding the company's compliance and customer engagement standards.
Key Responsibilities
- Execute outbound calls to debtors to negotiate and secure repayments
- Conduct field visits for tracing, verification, and recovery of delinquent accounts
- Achieve assigned recovery targets and portfolio performance metrics
- Negotiate structured repayment plans and settlements within approved frameworks
- Follow up on assigned accounts to ensure timely resolution
- Maintain accurate records of collection activities and client interactions
- Escalate complex cases and recommend recovery actions where necessary
- Ensure strict adherence to legal, regulatory, and internal compliance standards
Minimum Requirements
- Diploma in Business Administration, Credit Management, or related field
- Prior experience in debt collection, credit control, sales, or customer service is an advantage
- Strong communication, negotiation, and persuasion skills
- Demonstrated ability to meet and exceed performance targets
- High integrity, professionalism, and confidentiality
- Willingness and ability to undertake regular field assignments
What We Offer
- Competitive remuneration plus performance-based incentives
- Career growth in a fast-paced environment
- Structured training and continuous professional development
- Exposure to diverse portfolios across financial services and MSMEs
How to Apply
Qualified and interested candidates should send their CV, a brief cover letter, and testimonials to:
Pace Debt Management is an equal opportunity employer. Only shortlisted candidates will be contacted.